From order to cash on delivery.

Paketora is a Shopify app for stores in Serbia. It turns an order into a Post Express label, prepares the hand-over list for the driver and keeps track of what the courier still owes you.

Works with your own courier contract. Cash-on-delivery money goes straight to you.

An A6 label as the app prints it, in Serbian. Sample data.

What you get.

Time

No copying into the courier's portal. The label comes from the order in one click, for many orders at once.

Money

Addresses are checked before shipping, so fewer parcels come back. Every COD amount keeps its row until it lands in your account.

Safety

The money goes straight to you. Data stays in the EU. Support in Serbian and English.

Same job, fewer steps.

By hand today

  1. Open the order in Shopify.
  2. Copy name, street, number, place and phone into the courier's portal.
  3. Type the COD amount and weight.
  4. Print the label.
  5. Copy the shipment number back into Shopify, or nowhere.
  6. Write the list for the driver.
  7. When a payout arrives, look up the orders in Excel.

For every order, every day.

With Paketora

  1. Create shipment on the order. Address and phone are already checked.
  2. Courier labels for one order or many.
  3. Make the hand-over list. Shipment number and status land in Shopify by themselves.
  4. Record the payout once. Disputes and the accountant's CSV follow by themselves.

How it works

1.0An order comes in

The address is checked before the courier sees a mistake.

Shoppers type in Cyrillic or Latin, often without a postcode. Before every label, Paketora checks the place and street against the courier's list, and the phone number. If something is wrong, it says what to fix.

2.0The label

One click on the order. A PDF for the printer.

On the order, choose Create shipment. Post Express gets the shipment and you get the label: A6 for a thermal printer or four per A4 sheet. Select several orders to print them in one go.

3.0Hand-over

The hand-over list is ready when the driver arrives.

One list for the day's shipments: numbers, parcels and the cash-on-delivery total. The driver signs, and the shipments are marked as handed over in Shopify.

Hand-over list (“prijemna knjiga”) · sample
Order Shipment Parcels COD, RSD
#1041PJ700000041RS25.180,00
#1042PJ700000055RS12.490,00
#1044PJ700000069RS10,00
Total47.670,00
4.0Tracking

The courier status sits on the order.

The app checks shipments with the courier and writes the status into Shopify. The tracking number is on the order, so you copy nothing from the courier's portal.

  1. Shipment created
  2. Picked up
  3. In transit
  4. Delivered
5.0Cash on delivery

What the courier still owes you.

Every cash-on-delivery shipment has a row in the ledger: on the way, delivered but unpaid, paid. When a payout arrives, select the orders and enter the amount. If the courier is late or pays less, the order goes into dispute by itself.

At month end, download a CSV for your accountant, with no shopper data in it.

On the way
48,300 RSD
Delivered, unpaid
21,760 RSD
In dispute
1 order
Sample orders in the cash-on-delivery ledger
OrderStatusAmount
#1029In dispute3,900.00
#1033Delivered, unpaid6,240.00
#1036Paid2,180.00
The cash-on-delivery ledger. Sample numbers.

Work out what manual shipping costs you.

Enter your own numbers. The sum stays in your browser; nothing is sent.

55 hours a month spent copying

9,240 RSD a month on parcels returned for a bad address

The starting numbers are estimates from public sources, not our measurement: about 5 minutes per manual shipment (MrBrabus) and about 700 RSD of postage for a returned COD parcel (Shoptimax). Paketora turns that time into one click per order and goes after that cost with its address check.

What Paketora does not do.

It never touches your money.
The courier pays cash on delivery into your bank account, as before. The app only keeps the ledger.
It never changes your store.
No theme edits, no shipping methods, no shipping rates. It works only inside Shopify admin.
It keeps data in the EU.
The server is in the European Union. Recipient data is deleted 90 days after delivery.
It never trains AI on your data.
Store and shopper data is never used for any AI system.

The details are in the privacy policy.

Pilot: 3 months free.

We are looking for 10 to 20 stores that ship with Post Express. You get every feature and support in Serbian or English. In return, once a month we talk briefly about what works and what does not.

Apply

Or write to join@paketora.com.

Questions.

Do I need a courier contract?

Yes. The app works with your contract and your own courier login. The help page (Serbian) says how to get a Post Express contract.

What does it cost?

Pilot stores pay nothing for 3 months. Prices for everyone else will be on the app's Shopify App Store page, billed through your Shopify invoice.

Which languages does the app speak?

The app is in Serbian (Latin) for Serbian stores and in English elsewhere. Shopify's own menus, such as More actions and Print, follow your admin language.

What if a shopper changes the address after the label?

The app's home page flags orders that changed after their label was made. You decide whether to keep the shipment or make a new one.

What happens when I uninstall the app?

All of your store's data is deleted within 30 days.